We are bound by the Australian Privacy Principles of the Privacy Act 1988 and are committed to safeguarding any of your personal information we may hold from time to time in accordance with the Principles.
By accessing the HHG Fixed Fee Essentials™ Website (www.hhgessentials.com.au)(“the Website”), you acknowledge the terms and conditions expressed herein. We reserve the right to change this policy at our sole discretion and without notice.
When a user visits our Website, we collect information about the visit that does not identify the user personally. We track information such as the domain from which the user is visiting and the user's browser type. We also collect specific information regarding the user's session on our Website. This includes items such as the date and time of the visit and the pages viewed.
"Personal information" for the purposes of this policy is information about and which identifies individuals. In general, we will not use or disclose personal information collected about you otherwise than for a purpose set out in this policy, for a purpose you would reasonably expect, a purpose required or permitted by law, or a purpose otherwise disclosed to or authorised by you.
In respect of particular services that we offer or provide to you, we may make other privacy disclosures to you or seek your authority to use your personal information in ways which are different from or more specific than those stated in this policy. In the event of any inconsistency between the provisions of this policy and those other disclosures, the other disclosures will prevail.
As a general rule the collection of your personal information will be necessary for us to provide a service to you or to maintain our relationship with you.
Additionally, the purposes for which we will generally collect and use your personal information will include:
a) complying with legislative and regulatory requirements;
b) performing our administrative operations, including accounting, risk management, record keeping, archiving, systems development and testing, credit scoring and staff training;
c) managing our rights and obligations in relation to external payment systems;
d) conducting market or customer satisfaction research;
e) developing, establishing and administering alliances and other arrangements (including rewards programs) with other organisations in relation to the promotion, administration and use of our respective products and services;
f) developing and identifying products and services that may interest you; and
g) unless you ask us not to) telling you about certain products and services and sending you our regular e-newsletters.
The use of your information in the manner described above may be by HHG Fixed Fee Essentials™ or HHG Legal Group.
If at any time you wish to know what personal information we are holding about you, you are welcome to apply for your details by contacting us at firstname.lastname@example.org.
Please be aware however that under certain circumstances, we may not be able to tell you what personal information we hold about you. This includes where:
a) it would have an unreasonable impact on the privacy of other individuals;
b) the information relates to legal proceedings with you;
c) the information would reveal our commercially sensitive decision-making process; or
d) we are prevented by law from disclosing the information, or providing access would prejudice certain investigations.
We will take reasonable steps to ensure that your personal information is accurate, complete and up-to-date. If at any time you believe that personal information that we hold about you is inaccurate, incomplete or out of date, please advise us by contacting our office at email@example.com and we will take all reasonable steps to update the information we are holding in relation to you.
We maintain careful procedures and standards and take reasonable care to prevent unauthorised access to, and modification and disclosure of, your personal information. We will take all reasonable steps to protect your personal information from misuse and loss, however, no data transmission over the Internet can be guaranteed as fully secure. Accordingly, we cannot guarantee or warrant the security of any information you send to us using our web forms. You submit information over the Internet at your own risk.
If we no longer require your information, we will destroy or de-identify it.
This Website may contain links to other internet Websites not owned or controlled by us (“Third Party Websites”). We neither control nor endorse external Websites and we are not responsible for the content of such Websites. This policy does not cover the privacy policies and data collection practices of Third Party Websites.
Based on the information you provide us, we may send email correspondence and marketing material to you. Each correspondence will contain an easy means to opt out of further correspondence.
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